Ari Bikes Warranty & Registration Guide

Lifetime Frame Warranty

• Ari warrants frames against defects in materials and craftsmanship for the lifetime of the original owner.
• Carbon mountain frames purchased prior to August 28, 2017, carry a 5-year warranty.
• Framesets purchased separately are only covered under the lifetime warranty when assembled directly by Ari staff using approved Ari stock build components. Framesets assembled by the customer, third parties, or with non-stock parts are not covered.

Transferable Warranty

• Subsequent owners receive a 1-year frame warranty starting from their purchase date.
• Limited to a single transfer and must be officially registered via the Transferable Warranty Registration Form.
• Legacy "Fezzari" branded frames are not eligible for transfer.

Crash Replacement Program

• Accidents, collisions, and non-warranty damage qualify for discounted crash replacement parts.
• Support can be reached directly by phone at 801-471-0440.

Terms, Exclusions & Owner Responsibilities

• Rider Weight Limits: Maximum recommended rider weight is 280 lbs for suspension bikes and 300 lbs for non-suspension bikes; exceeding these limits may void frame/component warranties.
• Exclusions: Normal wear and tear, abuse, neglect, improper assembly or maintenance, alterations, collisions, crashes, or misuse.
• Associated Fees: The customer is responsible for all labor charges, shipping/expedited shipping costs, duties, and taxes.
• Discontinued Stock: If a damaged frame is discontinued or out of stock, Ari may provide store credit toward replacement frame parts at its discretion.

Registration & Service Links

• Register a new bicycle: New Bike Registry
• Transfer ownership warranty: Transferable Warranty Portal