Careers at Ari

Build the ride.

Our standard is to create exceptional experiences, one rider at a time. We’re hiring in Lindon, UT and Bentonville, AR.

See current openings8
Riders on Ari bikes

How we work.

Close-up of red Ari lettering on a white carbon frame down tube as a mechanic works on the bike
01

Exceptional > Acceptable

Our team thinks about the customer experience and works backwards from there. We regularly ask ourselves, “What would make this a better experience for our riders, and how do we do that?”

Rider blurred in motion on a mountain bike in front of forested green hills
02

We think differently

Our mission is to create exceptional experiences, one rider at a time.

Mechanic checking the rear derailleur and chain of a silver e-bike, seen through the wheel
03

Be in the moment

Sticking to our values makes us better people, makes Ari a better place to work, our brand stronger, and our interactions with customers, co-workers, and vendors more constructive.

8 open roles

Current openings.

Every Ari bike is custom built in Lindon and shipped direct to a rider’s door. The Shipping Manager owns that last step — and the first one, too, when parts and containers arrive from our suppliers.

We’re looking for a hands-on leader who takes pride in getting it right every time. You’ll run inbound and outbound shipping, lead a small team, negotiate with carriers, and keep finding better ways to pack and protect our bikes. If a rider opens their box and everything is perfect, that’s your work.

Our mission is to Create Exceptional Experiences, One Rider at a Time. In this role, that experience starts on your dock.

Key responsibilities

  • Team leadership: Lead a small packaging team. Train new hires and set the standard for accurate, careful packing.
  • Outbound shipping: Get orders out the door daily using ShipStation, making sure every bike and part order is complete, well packaged, and correctly labeled.
  • Receiving: Receive parts when they arrive, check them against purchase orders, and keep accurate records of POs and parts received.
  • Carrier relationships: Work with carrier reps (primarily FedEx) to secure the best rates. Manage shipping claims through to resolution and recover credits.
  • Packaging & process improvement: Find better ways to pack and ship our bikes. Document procedures so the team works consistently.
  • Packaging supplies: Order and track packaging materials so the team never runs short.
  • International orders: Quote and prepare international shipments, including customs paperwork.
  • Parts & returns: Pull small parts for outgoing orders and send return labels to customers.
  • Inventory transfers: Move inventory between Ari locations to fill orders at each site.

Qualifications

  • 2+ years of shipping, receiving, or warehouse experience. Experience leading or training others is a plus.
  • Familiarity with ShipStation or a similar shipping platform. We’ll train you on our setup.
  • Experience working with carriers like FedEx or UPS, including claims.
  • Dangerous goods shipping certification, or willingness to get certified.
  • Organized and detail-oriented. You keep good records and catch mistakes before they ship.
  • Enjoys finding better ways to do things and writing them down for the team.
  • Comfortable with basic spreadsheets and computer systems.
  • Able to lift up to 50 lbs and work on your feet in a warehouse setting.
  • Forklift experience a plus. A passion for cycling is a bonus.

Why join Ari

Ari builds custom, rider-first mountain and road bikes and sells them direct. That means no middleman — the bike goes from our hands to the customer’s door, and you own how it gets there.

You’ll join a close-knit team that cares about quality, values new ideas, and backs people who take ownership. Ari also invests in growth through the Ari Growth System, with clear expectations and a defined career path for every role.

Compensation & details

  • Pay: Competitive, based on experience
  • Reports to: Operations Manager
  • Experience level: Mid-level
  • Location: Lindon, UT (on-site)

How to apply

Send your resume and a short note on a shipping or packaging improvement you’re proud of.

Highly organized? Good with your hands? Like seeing a space run like a machine? Help us keep every part where it belongs — so every bike Ari builds gets built on time, complete, and right the first time.

At Ari, we design, build, and sell high-performance bikes directly to riders — no dealers in between. When a customer orders a bike with a wheel, drivetrain, or suspension upgrade, our team pulls those exact parts and gets them to Production before the build begins. That’s what this team owns.

This is a hands-on, on-your-feet role. You don’t need to know bikes to start — you’ll learn the product. What you do need is to be the kind of person who can’t stand a mislabeled bin and takes real satisfaction in an organized space.

What you’ll do

  • Receive inbound inventory — unbox, inspect, and put away new shipments, checking everything against the manifest
  • Pull and kit parts for orders so Production never has to stop and search
  • Operate stock picker lifts and other warehouse equipment safely (we’ll certify you)
  • Keep inventory accurate — put product back in the right place, process returns, and help run cycle counts
  • Use our inventory management system daily to log, locate, and move product
  • Lift, move, and stage bikes, boxes, and components throughout the day
  • Flag problems early — a discrepancy, a damaged box, a part running low

What we’re looking for

  • Highly organized — you notice when something is out of place
  • Detail-oriented and accurate — you’d rather do a count right than do it fast
  • Comfortable with inventory systems — or a fast learner who’s good with software
  • Physically capable — able to lift up to ~50 lbs and stay on your feet through a full shift
  • Forklift or stock picker experience a plus — not required; we’ll certify the right person
  • Reliable and steady — the same care on a heavy receiving day as on a quiet one
  • A team player — Warehouse, Production, and Shipping depend on each other

Why Ari

  • A real career path — Associate, Specialist, Lead, and Warehouse Manager as we grow, with bridges into Production and Operations
  • A team that takes the work seriously and themselves lightly
  • Employee discounts on bikes and gear, and access to a fleet of demo bikes
  • Community involvement — trail building, NICA sponsorship, and ambassador events

Compensation & details

  • Compensation: Competitive hourly, based on experience, plus benefits and employee bike discounts
  • Location: Lindon, UT (on-site)
  • Experience: Warehouse, inventory, or stock-handling experience preferred; bike knowledge not required

We are looking for a detail-driven Product Manager to own the development pipeline that turns ideas into shipped bikes. You will define geometry, kinematics, BOMs, and component spec — and partner directly with our suppliers from concept through mass production.

This is a hands-on technical role for someone who reads a 2D drawing, catches the error, and follows it through to the fix. Mid-senior level, in office.

Key responsibilities

  • Frame development: Own geometry, kinematics, materials, and frame BOMs from concept through production. Review 3D and 2D manufacturing drawings, verify fitment, and resolve issues.
  • Product management: Drive market analysis, roadmaps, and component spec. Build BOMs that hit target margins, set retail price points, and manage e-bike system selection.
  • Factory & vendor relationships: Negotiate with frame factories on cost and timelines. Travel internationally as needed.
  • Product marketing: Build relationships with cycling media, write press releases and product copy, and coordinate launch reviews.
  • Quality & testing: ISO compliance, sample assembly, ride testing, and feedback through to mass production.
  • Sourcing & operations: Manage sourcing for frame small parts, e-system components, and accessories. Lead CX product trainings.

Qualifications

  • 5+ years in product management, frame development, or technical product roles in the bicycle industry
  • Strong knowledge of frame geometry, suspension kinematics, drivetrains, and e-bike platforms (Bosch, Shimano, SRAM, TQ, Fazua, or similar)
  • Comfortable reviewing 2D and 3D engineering drawings
  • Experience working directly with overseas factories; willingness to travel
  • Strong commercial judgment — you build BOMs to hit target margins, not just target specs
  • Clear written communication — a spec, a press release, and a factory email with equal precision
  • A serious cyclist whose ride feedback is worth listening to

What we look for

  • Expertise: The person the team trusts to be right on the technical detail
  • Execution: Drawings get reviewed, BOMs get closed, samples get tested
  • Consistency: You show up the same way every day
  • Strategy: You think in product cycles and can name what we should not build

Why join us

Bikes like the La Sal Peak, Signal Peak, Delano Peak, Timp Peak, Nebo Peak, Veyo, and Shafer have earned Bike of the Year and similar honors. Roughly two-thirds of our business is repeat or referred. You will see your work ridden, reviewed, and recommended.

Salary: Competitive, based on experience

Love bikes and solving problems? Help riders stay on the trail and turn challenges into exceptional experiences.

We’re looking for a Customer Experience Specialist – Product Support who can confidently guide customers through questions, troubleshoot issues, and turn challenges into positive, brand-building moments.

What you’ll do

  • Support customers via phone, email, and text
  • Troubleshoot bikes and components (road, mountain, and e-bike)
  • Coordinate warranty and service solutions with internal teams and manufacturers
  • Clearly explain technical issues in a simple, helpful way
  • Take ownership of issues and see them through to resolution

What we’re looking for

  • Strong knowledge of bike technology (drivetrain, suspension, components, e-bikes)
  • Previous bike mechanic or hands-on experience preferred
  • Clear communicator who can simplify complex topics
  • Self-motivated, organized, and solution-oriented
  • Team player who thrives in a fast-paced environment

Compensation & details

  • Compensation: Competitive + benefits + employee bike discounts
  • Experience: 3–4 years preferred

How to apply

Submit your resume and a brief note about your experience.

At Ari, we’re redefining how bikes are designed, built, and delivered—custom, direct-to-rider, and centered on creating exceptional experiences. We don’t just sell bicycles—we help people experience the best parts of riding.

As a Customer Experience Specialist, you’ll play a key role in guiding customers through their journey with Ari. You’ll connect with riders, understand their goals, and help them make confident decisions—ensuring every interaction reflects the level of care and expertise we’re known for.

What you’ll do

  • Engage with customers to understand their needs and riding goals
  • Provide guidance on Ari products, fit, and customization options
  • Communicate clearly and confidently via phone, email, and text
  • Set expectations and follow through to ensure a seamless experience
  • Build trust and long-term relationships with customers
  • Collaborate with internal teams to deliver consistent, high-quality service

What we’re looking for

  • Passion for cycling and knowledge across bike categories (road, mountain, e-bike)
  • Strong communication skills—able to connect, guide, and educate
  • Self-motivated, organized, and comfortable in a fast-paced environment
  • Positive, team-oriented mindset
  • Willingness to learn and continuously improve

Who you are

  • A natural problem solver who enjoys helping people
  • Someone who takes ownership and follows through
  • A team player who contributes to a strong, positive culture
  • Driven to deliver exceptional experiences in every interaction

Why Ari

  • Mission-driven: Create Exceptional Experiences, One Rider at a Time
  • Work with a passionate team building world-class products
  • Opportunities for growth and development
  • A culture built on ownership, collaboration, and continuous improvement

At Ari, we’re redefining how bikes are designed, built, and delivered—custom, direct-to-rider, and centered on creating exceptional experiences. We don’t just sell bicycles—we help people experience the best parts of riding.

As a Customer Experience Specialist, you’ll play a key role in guiding customers through their journey with Ari. You’ll connect with riders, understand their goals, and help them make confident decisions—ensuring every interaction reflects the level of care and expertise we’re known for.

What you’ll do

  • Engage with customers to understand their needs and riding goals
  • Provide guidance on Ari products, fit, and customization options
  • Communicate clearly and confidently via phone, email, and text
  • Set expectations and follow through to ensure a seamless experience
  • Build trust and long-term relationships with customers
  • Collaborate with internal teams to deliver consistent, high-quality service

What we’re looking for

  • Passion for cycling and knowledge across bike categories (road, mountain, e-bike)
  • Strong communication skills—able to connect, guide, and educate
  • Self-motivated, organized, and comfortable in a fast-paced environment
  • Positive, team-oriented mindset
  • Willingness to learn and continuously improve

Who you are

  • A natural problem solver who enjoys helping people
  • Someone who takes ownership and follows through
  • A team player who contributes to a strong, positive culture
  • Driven to deliver exceptional experiences in every interaction

Why Ari

  • Mission-driven: Create Exceptional Experiences, One Rider at a Time
  • Work with a passionate team building world-class products
  • Opportunities for growth and development
  • A culture built on ownership, collaboration, and continuous improvement

We don’t just showcase products—we tell stories that connect riders to the moments that matter. We’re looking for a Content Creator who can blend creativity with execution—producing content that not only looks great, but moves people and reflects the essence of riding.

What you’ll do

  • Plan, shoot, and edit high-quality video featuring products, people, and real riding
  • Capture compelling photography across product, lifestyle, and brand storytelling
  • Create platform-specific content for social, web, email, and campaigns
  • Collaborate with marketing to align with brand voice and creative direction
  • Bring fresh ideas while maintaining a consistent, elevated Ari aesthetic
  • Organize and manage content assets for use across channels

What we’re looking for

  • Proven strength in both videography and photography (product + lifestyle)
  • Proficiency with Adobe Creative Suite or similar
  • Strong understanding of formats across Instagram, TikTok, and YouTube
  • Exceptional eye for composition, lighting, pacing, and storytelling
  • High ownership mindset—you take ideas from concept to completion
  • Passion for cycling or outdoor lifestyle strongly preferred

Why Ari

  • Shape the visual identity of a growing, rider-focused brand
  • Employee discounts on bikes and gear
  • Flexible work environment with opportunities for remote work

How to apply

Submit your resume and portfolio (required), with examples of both video and photography and 2–3 pieces that best represent your personal style.

Every bike is built for a specific rider, and every detail matters. We’re looking for a Bicycle Mechanic / Technician who takes pride in precision, quality, and craftsmanship — ensuring every bike leaves our facility dialed, tested, and ready to exceed expectations.

What you’ll do

  • Build and assemble bicycles to exact specifications
  • Perform detailed inspections, tuning, and quality checks before shipment
  • Diagnose and resolve mechanical issues quickly and accurately
  • Work across road, mountain, and e-bike platforms
  • Maintain a clean, organized, and efficient workspace
  • Contribute to continuous improvement in build processes and quality standards

What we’re looking for

  • Strong hands-on experience with bicycle assembly and repair
  • Deep knowledge of drivetrains, brakes, suspension, and components
  • Experience with e-bikes (or willingness to learn)
  • High attention to detail and pride in craftsmanship
  • Ability to work efficiently without compromising quality

Details

  • Experience: 2–4 years preferred (or equivalent hands-on experience)
  • Compensation: Competitive, based on experience + benefits + employee bike discounts

How to apply

Submit your resume and a brief note about your experience. Bonus: tell us about a build or repair you’re especially proud of.

We value quality over speed—but expect both.

Don’t see your role? We’re always glad to meet people who care about riders. Tell us what you’d bring.
Get in touch

Ari is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.