The future of gravel is here.
Adventure Ready
29x2.25” (700x58c) tire clearance, internal frame storage, and 5 frame mounts for bottles or gear.
High Performance
Lightweight carbon frame with tuned ride quality, damping, comfort, and efficient power transfer.
Modern Gravel
Suspension-ready, stable yet agile geometry, and rider-focused positioning for comfort and power.
Made For High-Output Adventures.
Shafer is built with increased tire clearance, reduced weight, more comfort, expanded fit options, and bikepacking essentials—while keeping standard gravel fitment and Ari’s proven gravel-first geometry.
Designed for gravel adventures.
Shafer brings clearance for 29x2.25” (700x58c) tires with wide rims for added traction and control. The new Cache downtube storage offers secure, weather-sealed space for tools or gear, while multiple frame and fork mounts provide room for bottles and bags. With big tires, integrated storage, and versatile mounting, the Shafer is ready for racing, bikepacking, or all-day adventure.
Performance, refined.
All-New Shafer is 200 grams lighter with a high-end carbon frame tuned for ride quality, power transfer, and comfort. Customer feedback directly shaped key updates—like a traditional seat clamp, increased stack height, and size-specific chainstays that keep riders centered across all sizes. Rider-focused design combines balanced handling with powerful brakes and suspension-fork compatibility for confidence and control on any gravel road.
Dust, determination, dirt-filled fun.
Proven Geometry, Evolved
Shafer positions riders centrally for an “in the bike” feel, with size-specific chainstays (425–440mm) that balance weight distribution and handling across all sizes. A slack 69° head angle with 50mm fork offset delivers stability and agility, while refined design reduces toe overlap—even on smaller frames—for a smoother, more confident ride.
Massive Tires
Shafer brings clearance for 29x2.25” (700x58c) tires with wide rims for added traction, comfort, and speed over rough terrain.
Over 200g lighter
Refined tube shapes and junctions cut significant weight without sacrificing strength, bringing the medium frame down to just 928g and the suspension-corrected carbon fork to 491g, all while adding new features like downtube storage.
Suspension Fork Ready
Shafer is compatible with 60mm suspension forks, preserving geometry while boosting control and comfort on rough roads. It blurs the line between gravel and XC, adding even more capability to an already versatile bike.
Cache Frame Storage
A built-in downtube compartment provides secure, weather-sealed space for tools, food, or gear, with a robust locking door that's easy to open even with gloves.
Bigger Rotors, Better Stopping Power
With mounts for up to 180mm rotors, Shafer delivers stronger braking, better heat management, and more control on steep descents—whether loaded for bikepacking or pushing hard on singletrack. More power and consistency mean faster, more confident riding.
Integrated Dynamo Routing
Never charge your bike lights again. Internal routing through the fork on the drive side allows for a clean dynamo hub setup for powering lights or charging devices anytime you are rolling. Clean, simple, and one less thing to remember when you head out on your next ride or bikepacking adventure.
ALL-NEW SHAFER
Geometry
Units
| XS | S | M | L | XL | |
|---|---|---|---|---|---|
| Top Tube | 525 | 545 | 565 | 585 | 605 |
| Seat Tube | 420 | 450 | 480 | 510 | 540 |
| Chainstay | 425 | 428 | 431 | 435 | 440 |
| Head Angle | 69° | 69° | 69° | 69° | 69° |
| Seat Angle (Effective)* | 74° | 74° | 74° | 74° | 74° |
| Seat Height for Effective Seat Angle | 600 | 660 | 720 | 780 | 840 |
| Seat Angle (Actual) | 71.6° | 72.3° | 72.8° | 73.3° | 73.8° |
| Head Tube | 84 | 95 | 121 | 154 | 175 |
| Bottom Bracket Height | 277 | 277 | 277 | 277 | 277 |
| Bottom Bracket Drop | 78 | 78 | 78 | 78 | 78 |
| Wheelbase | 1021 | 1046 | 1072 | 1098 | 1124 |
| Fork Offset | 50 | 50 | 50 | 50 | 50 |
| Trail | 83 | 83 | 83 | 83 | 83 |
| Standover Height | 730 | 750 | 770 | 800 | 825 |
| Stack | 550 | 560 | 585 | 615 | 635 |
| Reach | 368 | 387 | 400 | 410 | 423 |
Industry Reviews
"The Ari Shafer 3.0 might be one of the best deals in gravel cycling."
“The Ari Shafer is a modern carbon gravel/adventure bike built for high-output rides, pairing big-tire clearance with smart utility.”
“The new Shafer is 200 grams lighter than the previous, with a medium frame weighing 928 grams… light enough to be a road frame.”
“Key words I’m going to keep emphasizing are confidence and capable. The limit is the rider, not the bike.”
The best experience for every rider.
Discover the benefits of our direct-to-consumer model, including exclusive discounts, direct communication with our experts, and a hassle-free purchasing process.
Learn More +
A warranty that lasts a lifetime
Riding a bike should be an enjoyable and worry-free experience. That's why we offer the best lifetime warranty in the industry.
Direct to you, the rider
The best bang for your buck. Save up to 40% when buying directly from us, the manufacturer.
Custom fit to your body
Give us a few quick measurements and then we custom fit the bike to you. It makes all the difference!
Build Specs
Each Ari bike is built with the best components in a given category so you get the most bang for the buck. Each model has different build specs to choose from usually ranging in good, better, best order.
Comparison TableBuild Level
Specifications
| Shafer Sport | Shafer Comp | Shafer Elite | Shafer Pro | Shafer Team | Shafer Frameset |
|---|---|---|---|---|---|
|
price $2,549 |
price $2,999 |
price $3,999 |
price $4,999 |
price $8,499 |
price $1,999 |
|
frame Shafer 3.0 SL Carbon, 68mm English Threaded BB, 12x142mm thru-axle, flat-mount disc, UDH dropout, Cache downtube storage. Max tire clearance 58c. |
frame Shafer 3.0 SL Carbon, 68mm English Threaded BB, 12x142mm thru-axle, flat-mount disc, UDH dropout, Cache downtube storage. Max tire clearance 58c. |
frame Shafer 3.0 SL Carbon, 68mm English Threaded BB, 12x142mm thru-axle, flat-mount disc, UDH dropout, Cache downtube storage. Max tire clearance 58c. |
frame Shafer 3.0 SL Carbon, 68mm English Threaded BB, 12x142mm thru-axle, flat-mount disc, UDH dropout, Cache downtube storage. Max tire clearance 58c. |
frame Shafer 3.0 SL Carbon, 68mm English Threaded BB, 12x142mm thru-axle, flat-mount disc, UDH dropout, Cache downtube storage. Max tire clearance 58c. |
frame Shafer 3.0 SL Carbon, 68mm English Threaded BB, 12x142mm thru-axle, flat-mount disc, UDH dropout, Cache downtube storage. Max tire clearance 58c. |
|
fork Shafer 3.0 SL Carbon, 12x100mm thru-axle, flat-mount disc, dynamo routing. Max tire clearance 58c. |
fork Shafer 3.0 SL Carbon, 12x100mm thru-axle, flat-mount disc, dynamo routing. Max tire clearance 58c. |
fork Shafer 3.0 SL Carbon, 12x100mm thru-axle, flat-mount disc, dynamo routing. Max tire clearance 58c. |
fork Shafer 3.0 SL Carbon, 12x100mm thru-axle, flat-mount disc, dynamo routing. Max tire clearance 58c. |
fork Shafer 3.0 SL Carbon, 12x100mm thru-axle, flat-mount disc, dynamo routing. Max tire clearance 58c. |
fork Shafer 3.0 SL Carbon, 12x100mm thru-axle, flat-mount disc, dynamo routing. Max tire clearance 58c. |
|
rear shock N/A |
rear shock N/A |
rear shock N/A |
rear shock N/A |
rear shock N/A |
rear shock N/A |
|
drivetrain Shimano Cues, 1x11, Hydraulic |
drivetrain SRAM Apex Eagle, 1x12, Hydraulic |
drivetrain SRAM Rival XPLR AXS E1, 1x13, Hydraulic |
drivetrain SRAM Force XPLR AXS E1, 1x13, Hydraulic |
drivetrain SRAM RED XPLR AXS E1, 1x13, Hydraulic |
drivetrain N/A |
|
wheels WTB Sportterra i25, Tubeless Ready, (Carbon wheels upgrade available at checkout) |
wheels WTB Speedterra i25, Tubeless Ready, (Carbon wheels upgrade available at checkout) |
wheels WTB Speedterra i25, Tubeless Ready, (Carbon wheels upgrade available at checkout) |
wheels Reynolds G30 Expert Alloy, Tubeless Ready, Carbon wheels upgrade available at checkout |
wheels Zipp 303s XPLR, Tubeless Ready, upgrades available at checkout |
wheels N/A |
|
brakes Shimano Cues ST-U6030, hydraulic disc, 180mm Rotors |
brakes SRAM Apex, hydraulic disc, SRAM Centerline 180mm Rotors |
brakes SRAM Rival HRD Shift-Brake System, SRAM Centerline 180mm Rotors |
brakes SRAM Force HRD Shift-Brake System, SRAM Centerline 180mm Rotors |
brakes SRAM RED HRD Shift-Brake System, SRAM Centerline 180mm Rotors |
brakes N/A |
|
sizes XS,S,M,L,XL |
sizes XS,S,M,L,XL |
sizes XS,S,M,L,XL |
sizes XS,S,M,L,XL |
sizes XS,S,M,L,XL |
sizes XS,S,M,L,XL |
|
headset FSA SRS 1.5 |
headset FSA SRS 1.5 |
headset FSA SRS 1.5 |
headset FSA SRS 1.5 |
headset FSA SRS 1.5 |
headset FSA SMR NS 1.5/1.5 |
|
shifters Shimano CUES ST-U6030, 1x11, Hydraulic |
shifters SRAM Apex, 1x12, Hydraulic |
shifters SRAM Rival HRD E1, 1x13, Hydraulic |
shifters SRAM Force HRD E1, 1x13, Hydraulic |
shifters SRAM RED HRD Shift-Brake System, 1x13, Hydraulic |
shifters N/A |
|
front derailleur N/A |
front derailleur N/A |
front derailleur N/A |
front derailleur N/A |
front derailleur N/A |
front derailleur N/A |
|
rear derailleur Shimano CUES RD-U6000, 1x11 |
rear derailleur SRAM Apex Eagle, 1x12 |
rear derailleur SRAM Rival XPLR, Direct mount, 1x13 |
rear derailleur SRAM Force XPLR, Direct mount, 1x13 |
rear derailleur SRAM RED XPLR E1, Direct mount, 1x13 |
rear derailleur N/A |
|
cassette Shimano CS-LG400, 11-speed, 11-50T |
cassette SRAM PG-1210, 12-speed, 11-50T |
cassette SRAM XG-1351 XPLR E1, 13-speed, 10-46T |
cassette SRAM XG-1371 XPLR E1, 13-speed, 10-46T |
cassette SRAM RED XG-1391 XPLR E1, 10-46 |
cassette N/A |
|
crank Shimano FC-U6030, 1x11, Alloy |
crank SRAM Apex, 1x12, Alloy |
crank SRAM Rival XPLR AXS Power Meter, DUB, Wide 1x13, Alloy |
crank SRAM Force XPLR AXS Power Meter, DUB, Wide 1x13, Carbon |
crank SRAM RED XPLR AXS Power Meter, DUB, Wide 1x13, Carbon |
crank N/A |
|
chainrings Shimano Alloy 40T |
chainrings SRAM X-sync Alloy 40T |
chainrings SRAM X-sync Alloy 40T |
chainrings SRAM X-sync Alloy 40T |
chainrings SRAM X-sync Alloy 42T |
chainrings N/A |
|
bottom bracket Shimano BB-RS501 English BSA |
bottom bracket SRAM Dub English BSA |
bottom bracket SRAM Dub English BSA |
bottom bracket SRAM Dub English BSA |
bottom bracket Sram Dub English BSA |
bottom bracket N/A |
|
chain Shimano CN-LG500, 11-speed |
chain SRAM NX/Apex, 12-speed |
chain SRAM Rival Flat top E1, 13-speed |
chain SRAM Force Flat top E1, 13-speed |
chain SRAM RED Flat top E1, 13-speed |
chain N/A |
|
handlebars Ari Gravel Alloy. 31.8 diameter, 75mm reach, 120mm drop, 16-degree flare |
handlebars Ari Gravel Alloy. 31.8 diameter, 75mm reach, 120mm drop, 16-degree flare |
handlebars ZIPP Service Course SL 70 XPLR Alloy. 31.8 diameter, 70mm reach, 115mm drop, 11-degree flare |
handlebars ZIPP Service Course SL 70 XPLR Carbon. 31.8 diameter, 70mm reach, 115mm drop, 11-degree flare |
handlebars Zipp SL-70 XPLR Drop Handlebar Carbon, 31.8 diameter, 70mm reach, 115mm drop, 11 degree flare |
handlebars N/A |
|
stem Ari 3D forged 31.8mm alloy, 7 degree, 4-bolt bar clamp (customized sizing through Ari Custom Setup) |
stem Ari 3D forged 31.8mm alloy, 7 degree, 4-bolt bar clamp (customized sizing through Ari Custom Setup) |
stem ZIPP Service Course 31.8mm alloy, 6 degree, 4-bolt bar clamp (customized sizing through Ari Custom Setup) |
stem ZIPP Service Course 31.8mm alloy, 6 degree, 4-bolt bar clamp (customized sizing through Ari Custom Setup) |
stem Zipp Service Course, 31.8mm alloy, 6 degree, 4-bolt bar clamp (customized sizing through Ari Custom Setup) |
stem N/A |
|
tape/grips Ari Super-Shock Pro w/ Anti-Slip, Black |
tape/grips Ari Super-Shock Pro w/ Anti-Slip, Black |
tape/grips Ari Super-Shock Pro w/ Anti-Slip, Black |
tape/grips Ari Super-Shock Pro w/ Anti-Slip, Black |
tape/grips Ari Cork |
tape/grips N/A |
|
saddle WTB Gravelier Medium Steel |
saddle WTB Gravelier Medium Steel |
saddle WTB Gravelier Medium Steel |
saddle WTB Gravelier Medium Steel |
saddle WTB Gravelier Medium Titanium |
saddle N/A |
|
seatpost Ari Carbon Dual Bolt, 27.2 |
seatpost Ari Carbon Dual Bolt, 27.2 |
seatpost Ari Carbon Dual Bolt, 27.2 |
seatpost Ari Carbon Pro One-Piece, Dual Bolt, 27.2, Matte |
seatpost Rockshox Reverb AXS XPLR Dropper Post, 27.2 |
seatpost N/A |
|
pedals Available Separately |
pedals Available Separately |
pedals Available Separately |
pedals Available Separately |
pedals Available Separately |
pedals Available Separately |
|
rims WTB Sporterra i25 700c, 28 hole, Disc, Tubeless Ready |
rims WTB Speedterra i25 700c, 28 hole, Disc, Tubeless Ready |
rims WTB Speedterra i25 700c, 28 hole, Disc, Tubeless Ready |
rims Reynolds G30 Expert 700c, 28 hole, Disc, Tubeless Ready |
rims Zipp 303s XPLR, Carbon, 700c, 24 hole, Disc, Tubeless Ready |
rims N/A |
|
hubs F: WTB Frequency Sealed Bearing Disc, 100x12mm thru axle, 28 hole, center lock; R: WTB Frequency Sealed Bearing Disc, 142x12mm thru axle, 28 hole, center lock, HG |
hubs F: WTB Frequency Sealed Bearing Disc, 100x12mm thru axle, 28 hole, center lock; R: WTB Frequency Sealed Bearing Disc, 142x12mm thru axle, 28 hole, center lock, HG |
hubs F: WTB Frequency Sealed Bearing Disc, 100x12mm thru axle, 28 hole, center lock; R: WTB Frequency Sealed Bearing Disc, 142x12mm thru axle, 28 hole, center lock, XDR |
hubs F: Sun Ringle SRX Sealed Bearing Disc, 100x12mm thru axle, 28 hole, Center Lock; R: Sun Ringle SRX Sealed Bearing Disc, 142x12mm thru axle, 28 hole, Center Lock, XDR |
hubs F: Zipp 176D Sealed Bearing Disc, 100x12mm thru axle, 24 hole, Center Lock; R: Zipp 76D Sealed Bearing Disc, 142x12mm thru axle, 24 hole, Center Lock, XDR |
hubs N/A |
|
spokes Stainless, black, with brass nipple |
spokes Stainless, black, with brass nipple |
spokes Stainless, black, with brass nipple |
spokes Wheelsmith DB14 Spokes/brass nipples |
spokes Zipp |
spokes N/A |
|
tires Schwalbe G-One RS, V-Guard, ADDIX 700x50c, , Tubeless Ready |
tires Schwalbe G-One RS Pro, V-Guard, ADDIX 700x55c, , Tubeless Ready |
tires Schwalbe G-One RS Pro, V-Guard, ADDIX 700x55c, , Tubeless Ready |
tires Schwalbe G-One RS Pro, V-Guard, ADDIX 700x55c, , Tubeless Ready |
tires Maxxis Aspen ST, MaxxSpeed, EXO 29x2.25, , Tubeless Ready |
tires N/A |
|
tubes 700x33-50c Presta Valve (Tubeless setup available at Checkout) |
tubes 700x33-55c Presta Valve (Tubeless setup available at Checkout) |
tubes 700x33-55c Presta Valve (Tubeless setup available at Checkout) |
tubes 700x33-55c Presta Valve (Tubeless setup available at Checkout) |
tubes 700x33-55c Presta Valve (Tubeless setup available at Checkout) |
tubes N/A |
Specifications
build
Sport
price
$2,549
frame
Shafer 3.0 SL Carbon, 68mm English Threaded BB, 12x142mm thru-axle, flat-mount disc, UDH dropout, Cache downtube storage. Max tire clearance 58c.
fork
Shafer 3.0 SL Carbon, 12x100mm thru-axle, flat-mount disc, dynamo routing. Max tire clearance 58c.
rear shock
N/A
drivetrain
Shimano Cues, 1x11, Hydraulic
wheels
WTB Sportterra i25, Tubeless Ready, (Carbon wheels upgrade available at checkout)
brakes
Shimano Cues ST-U6030, hydraulic disc, 180mm Rotors
sizes
XS,S,M,L,XL
headset
FSA SRS 1.5
shifters
Shimano CUES ST-U6030, 1x11, Hydraulic
front derailleur
N/A
rear derailleur
Shimano CUES RD-U6000, 1x11
cassette
Shimano CS-LG400, 11-speed, 11-50T
crank
Shimano FC-U6030, 1x11, Alloy
chainrings
Shimano Alloy 40T
bottom bracket
Shimano BB-RS501 English BSA
chain
Shimano CN-LG500, 11-speed
handlebars
Ari Gravel Alloy. 31.8 diameter, 75mm reach, 120mm drop, 16-degree flare
stem
Ari 3D forged 31.8mm alloy, 7 degree, 4-bolt bar clamp (customized sizing through Ari Custom Setup)
tape/grips
Ari Super-Shock Pro w/ Anti-Slip, Black
saddle
WTB Gravelier Medium Steel
seatpost
Ari Carbon Dual Bolt, 27.2
pedals
Available Separately
rims
WTB Sporterra i25 700c, 28 hole, Disc, Tubeless Ready
hubs
F: WTB Frequency Sealed Bearing Disc, 100x12mm thru axle, 28 hole, center lock; R: WTB Frequency Sealed Bearing Disc, 142x12mm thru axle, 28 hole, center lock, HG
spokes
Stainless, black, with brass nipple
tires
Schwalbe G-One RS, V-Guard, ADDIX 700x50c, , Tubeless Ready
tubes
700x33-50c Presta Valve (Tubeless setup available at Checkout)
*Specs are subject to change. Any substitutions will be comparable or better.
Spec Comparison
Common Questions*
Do you offer financing?
Yes, at checkout there are several options available for financing.
Who is this bike for?
Shafer cyclists appreciate versatility in cycling, combining the love for both on-road efficiency and off-road adventure. This cyclist seeks the freedom to explore less-traveled paths, such as gravel roads, forest tracks, and light trails, without being limited by the capabilities of a traditional road bike.
How long will it take to arrive?
Estimated lead times are listed under each model's size in the bike builder. Times may vary a little based on current conditions, frame size, color, and availability.
Can the Shafer run a suspension fork?
Suspension gravel forks such as the Rockshox Rudy XL, Rockshox Rudy, 32AX, MRP Baxter or Suntour GVX, can be installed on the Shafer frame. You can add it during checkout on our website. If you choose to get one on your own later, we recommend running the longer fork offset option (as close to 50mm as possible). The stock fork axle-to-crown measurement is 440mm.
What is the bottom bracket frame spec?
68mm English thread. Our philosophy is simple: if the bike is intended to be ridden in the dirt, it gets a threaded bottom bracket. Threaded bottom brackets are easier to service.
What are the dimensions of the front hub and fork axle?
The front hub is 100mm x 12mm. The axle dimensions are M12 x 118mm long x 14mm thread length x 1.50mm thread pitch.
Can the Shafer run an internal dropper post?
The Shafer can use an internal dropper post with a diameter of 27.2mm.
What testing was done on the Shafer? Will it hold up to the demands of gravel and off road riding?
The Shafer was machined-tested to cross country mountain bike standards. We also added additional tests, like a rear impact test, to be sure the frame exceeds expectations in durability. Many different frames and frame sizes were also test ridden thousands of miles in all types of conditions. You can ride confidently on the Shafer knowing it is backed by our Limited Lifetime Warranty.
What size chainrings work with the Shafer?
Chainrings from 36T to 52T can be used on the Shafer to take you everywhere from loaded bikepacking expeditions to race days.
What is the biggest tire size the Shafer can accommodate?
700x58c (29x2.25) is the max recommended tire size.
What are the headset dimensions?
The Standardized Headset Identification System (SHIS) is IS52 / 28.6 | IS52 / 40(45°). This is used with the 1.5”/1.5” headtube. We have chosen to use the FSA SRS headsets for simple, clean cable management. FSA ACR is also compatible if the matching stem is also used.
What are the dimensions of the rear hub and rear axle?
The rear hub is 142mm x 12mm. The axle dimensions are M12 x 167.5mm long x 15mm thread length x 1.0mm thread pitch.
How are the cables routed?
All cables are routed through the headset. We have chosen to use the FSA SRS headsets for simple, clean cable management. This also helps keep the cables out of the way if you install a handlebar bag.
What is the frame weight of the Shafer?
The Shafer frame weighs 928g in a size medium in the Raw Carbon/Ozark Sunset colorway. The carbon forks weighs 491 grams.
How many water bottles can the Shafer hold?
Each size frame can fit 2 bottles inside the front triangle, along with additional mounts on the top tube, underside of the down tube, and fork legs.
Can I put fenders on my Shafer?
Yes, there are mounts for fenders in the fork and seatstays.
What about service?
You can work directly with us, one of our recommended shops, or work through your local shop.
What is the guarantee?
It comes with a 30 Day Love it or Return it Guarantee.
How will it arrive?
All Ari bikes go through our Custom Setup process, making sure the bike is fit and tuned specifically to you. They are test-ridden before delivery. If your bike is shipped to you, it’s still tuned and ready to ride and requires just a few minutes of assembly.
What is the warranty?
Each frame comes with a Lifetime Warranty. Ari branded frames come with a transferable warranty as well.
How does transferable warranty on Ari bikes work?
Ari branded frames come with a transferable frame warranty available to the second owner. The second owner can receive a one-year frame warranty from the date they purchase the bike from the original owner. Warranty only transfers once. All Ari bikes must have the transfer documented from the original owner to the new owner here in order to qualify for a transferable warranty.
What kind of bike is this?
The Shafer is Ari’s carbon gravel bike for mixed-surface riding. It is built for high-output gravel and dirt-road adventures, with tire clearance for long days on and off pavement. Complete bikes start at $1,999 for the Shafer Sport build.
How does Shafer compare to other Ari bikes?
Shafer is Ari’s carbon gravel bike for mixed-surface and dirt-road riding. Compare it with other gravel options in the gravel collection rather than with Ari mountain bikes. See gravel bikes.
How should I choose a size when buying online?
Use Ari Custom Setup and Ari will fit the bike from your body measurements. There is also a size guide in the bike builder, and the support team can help before you order. Details: Custom Fit.
What does the starting price include?
Complete bikes start at $1,999 for the Shafer Sport build. The listed price is the complete bike at that build level; the bike builder shows the selected options, lead time, and any upgrades before checkout.
What assembly is required when the bike arrives?
Bikes ship pre-tuned, test-ridden, and about 95% assembled. Basic at-home assembly remains, and technicians are available for help. See Support.
What do shipping, warranty, and returns actually involve?
Current terms live on the policy pages, not in this summary. Read Shipping, Warranty, Love it or Return it, and Return Policy before you buy. Outlet bikes follow different return rules.